The digital transformation of public transportation can be done this way!

The digitalization practice of public transportation should break away from the traditional information thinking of "installing equipment and building systems", and take how enterprises can "optimize business processes, innovate service models, and expand business applications" as the starting point, with the goal of achieving cost reduction, quality improvement, and efficiency enhancement through the construction of the technological system in the digitalization process. The first batch of domestic enterprises to attempt digital transformation of public transportation mostly follow the development model of "construction → integration → application":

1. Construction refers to the situation where a company still has core businesses (such as operations, security, technology, and services) or high-frequency business scenarios that have not been digitized or supported by systems, and need to be improved and constructed first to meet the digitization of business data

2. Fusion refers to the integration of data and systems. Data fusion refers to the aggregation of company wide data assets and the establishment of a data governance system through a data center. System fusion refers to the phenomenon of multiple platforms in the same business scenario, such as the integration of video surveillance systems from multiple manufacturers into a comprehensive video management platform, as well as the integration of multiple weakly related systems in the same section, such as pre employment monitoring systems, DSM systems, and risk management systems, into an integrated security platform to manage all security systems

3. Applying index based digital application practice, based on comprehensive analysis of multi-source data, expanding innovative applications, such as providing a basis for customized route development based on urban passenger flow, providing scheduling reference based on bus passenger flow, making optimization plans based on network conditions, optimizing subway connections based on conflicts between bus and subway networks, and other scenario based decision analysis applications

From the perspective of achieving cost reduction, quality improvement, and efficiency enhancement for enterprises, public transportation companies can refer to the following application explorations:

Examples of cost reduction practice scenarios

Cost reduction refers to reducing the operating costs of a company by optimizing its business model. Enterprises can upgrade their core intelligent scheduling system to save dispatcher labor costs through more convenient and intelligent operation scheduling management; Enterprises can combine the charging needs of new energy vehicles with operational needs to form an integrated management of charging scheduling, and save charging costs for enterprises through valley peak electricity prices; Enterprises can optimize their cash register mode by replacing full-time cashiers with drivers who collect their own bills, saving labor costs; By integrating multiple platforms and unifying them, we can reduce the cost of system platform operation and maintenance; By increasing safety supervision and reducing the investment cost of enterprise safety accidents, etc

Examples of Quality Improvement Practice Scenarios

Quality improvement is mainly aimed at the public to enhance the quality of travel services. Enterprises can improve the construction of demand responsive travel services such as ride hailing services, achieving the convenience of public transportation like taking a taxi,; Enterprises can provide citizens with information on the arrival time and frequency of vehicles at stations, and alleviate passengers' waiting anxiety; Enterprises can open express lines such as big station express trains to achieve rapid transportation of large passenger flows; Enterprises can integrate multiple business models such as ride codes, reserved charging, travel inquiries, and demand responsive public transportation into a comprehensive travel service platform, reducing the technical barriers for passengers to use public transportation services; Enterprises can optimize in car sensing devices to achieve convenient ride hailing services such as card code integration and facial recognition

Examples of Efficiency Enhancement Practice Scenarios

Efficiency enhancement refers to the improvement of various aspects of a company's transaction efficiency, including business management efficiency, office process efficiency, etc. Enterprises can improve the construction of ERP enterprise management systems for machinery, materials, operations, payroll, OA, etc., to achieve business process informatization; Enterprises can use intelligent scheduling as the core to achieve collaboration with security, charging, travel, ERP and other systems, improve data and process flow efficiency, and enhance multi business collaboration efficiency; Enterprises can open up data asset permissions, allowing various business departments and leaders to view all data in real time, improving the efficiency of problem discovery and processing; Enterprises can build digital practical applications in various scenarios to achieve intelligent system analysis and improve decision-making efficiency

（5） How to implement the digital transformation of public transportation

The informationization status, organizational structure, and management mode of various domestic public transportation enterprises vary, which inevitably determines that their digital transformation practices will be highly customized and require continuous iteration. Tianmai Technology can provide top-level strategic planning consulting services from identifying current gaps to planning transformation goals; Capable of providing technical system construction services from digital perception devices to business application systems and data governance systems; Being able to provide consulting services for building capacity systems such as organizational optimization, talent development, and standard specification construction; Tianmai Technology is willing to work together with domestic public transportation enterprises to promote the digital transformation of the public transportation industry by providing long-term and high-quality system iteration and operation services, and helping public transportation achieve a "dual wheel drive" of technology and business